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Home delivery

Rates:

  1. Free Delivery Above KD 4 .
  2. Order shall be dispatched as per Delivery schedule.

Policies:

  1. Once you have received the order, we will ask you for your electronic or physical signature. Your signature will be a confirmation that you have received all items purchased in the order.
  2. If you are not present at the specified delivery address, we can deliver the order to a person at the specified address and their signature on the order will be a confirmation that you have received all items purchased in the order.
  3. If we reach your address and fail to deliver the order, please contact our customer service department to arrange an alternative delivery time. We will not be responsible for any orders that are not delivered within a period of 10 days after the day of purchase.
  4. If you have any issue with your order, you can notify us by calling our call centre (UPDATE U LATER ON THE HOTLINE NUMBER) or you can send us an email at support@baqala.me within 48 hrs of receipt of your order and our customer service team will deal with it and get back to you.